Terms & Conditions

1. Payments

To be by cash, company cheque, bank cheque or EFTPOS and without deduction unless otherwise agree. If The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia receives or recovers money in respect of debts of the customer or anyone else, The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia may use it to pay off whichever part of those debts it chooses.

2. Interest

will be charged on overdue accounts at the rate eight percent per annum (8% p.a.)

3. Property

Even if The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia grants any credit facility and/or time to pay:
3.1 property in Products shall not pass to the Customer until the Customer has made payment in full and of all monies owed to The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia and The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia reserves the right to take possession and dispose of Products as it sees fit at any time until full payment;
3.2 the Customer grants permission to The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia to enter any property to recover the Products and with such force as is necessary;
3.3 the Customer agrees that a certificate purporting to be signed by an officer of The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia identifying Products as unpaid for shall be conclusive evidence that Products have not been paid for and of The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia’s title to those Products;
3.4 upon sale or disposition of any Products prior to full payment the Customer agrees to deposit all proceeds in a separate bank account, not mix such proceeds with any other monies and account to The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia for the same as fiduciary and bailee;
3.5 without derogating from The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia’s rights as a creditor of the Customer or arising under these Terms if Products are used in any construction, building, fabrication and/or manufacturing process [“the Process”] which results in an entitlement of the Customer to receive money from any other person the Customer agrees to hold such part of any monies received by the Customer (or the corresponding book debt owed to the Customer in respect of those monies) as is equivalent to the value of any Products used in the Process as invoiced to the Customer by The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia UPON TRUST for The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia until payment in full for those Products and all monies owed to The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia;
3.6 Products shall be deemed to be dealt with by the Customer on a ”first in first out” basis at all times; and
3.7 nothing in this clause is intended to create a charge over any Products and this clause shall be read down to the extent necessary to avoid creating any charge.

4. Limitation of Liability

The Customer agrees:
4.1. to limit any claim it makes to the cost of replacement of Products or of acquiring equivalent products;
4.2. that The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia shall not be liable for any loss or expense arising after fourteen (14) days from delivery (or at all once Products have been unpacked, affixed and/or otherwise used or applied) after which there shall be deemed to be unqualified acceptance;
4.3. that to the fullest extent legally permissible The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia shall not be liable for any damages for personal injury, any damage to property and/or any contingent, consequential, direct, indirect, special or punitive damages whether due to negligence or otherwise and the Customer acknowledges this limit of liability and agrees to limit any claim accordingly; and
4.4. that to the fullest extent legally permissible no other term, condition, agreement, warranty, representation and/.or understanding whether express or implied, in any way extending to, otherwise relating to or binding upon The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia other than these Terms is made or given by or on behalf of The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia other than by these Terms save and except to the extent otherwise required by law.

5. Exclusions

The Customer agrees that:
5.1. no dealing between The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia and the Customer shall be or be deemed to be a sale by sample;
5.2. the Customer shall rely on its own knowledge and expertise in selecting Products for any purpose and any advice or assistance given by or on behalf of The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia shall be accepted at the Customer’s risk and shall not be deemed to have been given as expert or adviser nor to have been relied upon;
5.3. Products are sold subject to each and every manufacturer’s trading terms and conditions and are protected by each and every manufacturer’s warranty and The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia shall not be liable to the extent that any manufacturer is liable under a manufacturer’s warranty unless otherwise required by law; and
5.4. The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia shall not be liable nor responsible for any failure to comply with any requirements of the Customer or any other person (whether relating to manufacture, design, fabrication, installation and/or any other particular intended use of any Products and/or otherwise) which are not precisely and accurately communicated in writing directly to the appropriate personnel at The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia prior to the entry by The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia into any relevant sale contract.

6. Cancellations and Returns

The Customer agrees that:
6.1. the Customer shall at no time cancel the whole or part of any order placed without The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia’s prior approval;
6.2. the Customer shall not return Products without The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia’s prior written approval and if Products are not in brand new and unused condition with undamaged packaging and if four (4) weeks or more have passed since the earliest delivery date;
6.3. The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia may otherwise elect to take back Products in saleable condition on such terms as The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia considers to be reasonable;
6.4. the Customer shall in all cases pay return freight and pay to The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia a restocking fee of twenty per cent (20%) of the gross invoice value of all returns;
6.5. notwithstanding any other provisions of these Terms the Customer shall not return Products without first providing
to The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia an original invoice as proof of purchase; and
6.6. notwithstanding any other provisions of these Terms the Customer shall not return any Products which have been custom made, custom cut, custom processed or custom acquired.

7. Orders

The Customer agrees that:
7.1. each order it places shall be deemed to include a representation that it is solvent and able to pay all of its debts as and when they fall due; and
7.2. when any order is placed the Customer shall inform The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia of any facts which might reasonably affect any decision to accept the order and/or grant credit and that any failure to do so shall be deemed to create and constitute an inequality of bargaining position, the taking of an unfair advantage of The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia and to be unconscionable, misleading and deceptive.

8. Minimum Invoice Policy and Purchase Price

The Customer agrees that:
8.1 the Customer shall at all times and in all respects comply with The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia’s minimum invoice policy as may at any time and from time to time apply on such terms as The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia considers to be reasonable; and
8.2 all sales are otherwise made by The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia at its ruling price at the time of delivery and on such other terms as The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia considers to be reasonable.

9.Delivery

9.1 The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia accepts no responsibility or duty to deliver but may elect to arrange delivery at its discretion and without liability and at the Customer’s cost and risk in all things;
9.2 The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia shall not be liable for delay or any failure or inability to deliver;
9.3 Products shall be deemed to be delivered as soon as they are ready for delivery at which time risk shall be deemed to have passed to the Customer; and
9.4 The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia may charge for frustrated delivery to cover The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia’s reasonable expenses.
9.5 Damages: when your products arrive you must inspect prior to signing for, if packaging shows signs of damage please note this in the signature when signing with the courier or sign 'unchecked', you must: a) immediately contact us; and b) send us clear photographs of how the products arrived and with damage and c) send written notice of your claim to us within 14 days of the date that the cause of action giving rise to the claim arose (Notice Period). You will remain liable to pay all amounts we charge you in respect of the products and other services, notwithstanding any Claim Notice.

10. Other Terms and Conditions

No terms and conditions sought to be imposed by the Customer upon The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia shall apply.

11. Recovery Costs

The Customer shall pay all costs and expenses (including legal costs on an indemnity basis) incurred by The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia and/or its agents in respect of the Customer whether relating to any debt, possession of Products and/or otherwise.

12. Customer Restructure

The Customer shall notify The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia in writing of any change in its structure and/or management and any change in partnership or trusteeship within seven days of the date of any such change.

13. Jurisdiction

The Customer agrees that all contracts made with The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia shall be deemed to be made in the State nominated by The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia and the Customer agrees to submit to the jurisdiction of the appropriate Court nominated by The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia in the capital city of that State.

14. Credit Limit

The grant of any credit facility or nomination of any credit limit is an indication only of The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia’s intention at the time. The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia may vary and/or withdraw any credit facility at any time at its discretion and without any liability to the Customer or any other party.

15. Security for Payment

As security for payment to The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia of all monies payable by the Customer, the Customer does hereby charge in favour of The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia all of the Customer’s interest in freehold and leasehold property both current and later acquired.

16. Forward Orders

The Customer agrees:
16.1. to pay for so much of any forward order as is from time to time invoiced by The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia;
16.2. that no delay or failure to fulfil any part of such order shall entitle any cancellation or variation of any order or delay or reduce any payment; and
16.3. to pay any demurrage and/or other costs and expenses of The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia in handling and/or holding Products once ready for delivery.

17. Force Majeure

The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia shall not be or be deemed to be in default or breach of any contract as a result of Force Majeure. Force Majeure shall include any cause beyond the reasonable control of The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia including strikes and lockouts.

18. Attornment

For the purpose of giving effect to the Customer’s obligations under these Terms (in particular  clause 15 of these Terms) the Customer hereby irrevocably appoints the Accounts Manager (or like equivalent) for the time being of The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia as the Customer’s attorney in all things.

19. Disputes

The Customer agrees to pay into an interest-bearing trust account in the joint names of The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia and the Customer any amount claimed by The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia as a condition precedent to any dispute by the Customer of any such claim on the basis that upon resolution of the dispute the trust fund and any interest shall be dispersed according to the resolution. This clause shall operate as a bar to any defence or claim by the Customer until fully complied with.

20. Abnormal Payments

The Customer agrees to pay an administration fee of two per cent (2%) (calculated on the amount paid) on any payment which is made other than as provided in clause 1 of these Terms which fee is agreed as the liquidated cost of processing such abnormal payments.

21. Defaults

Upon default or breach of these Terms by the Customer The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia may inter alia retain all monies paid, cease further deliveries, recover from the Customer any loss of profits arising and/or at The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia’s election take immediate possession of Products not paid for without prejudice to any other rights The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia may have and without The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia being liable in any way to any person.

22. Severability

Any part of these Terms being a whole or part of a clause shall be capable of severance without affecting any other part of these Terms.

23. Goods and Services Tax (GST)

All monies payable to The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia and any other consideration for any other “taxable supply” (within the meaning of A New Tax System (Goods and Services Tax) Act 1999 and associated legislation as amended from time to time) shall unless The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia otherwise directs be deemed at all times to be exclusive of GST and/or any other applicable taxes, government charges, levies and/or posts of any kind whatsoever - any and all of which must be paid by the Customer to The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia as and when and in such manner as The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia reasonably requires.

24. Warranty Policy

Save and except as required by law no warranty is given where The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia is not the manufacturer of Products other than the warranty offered by the manufacturer and to the fullest extent legally permissible The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia’s liability shall in all cases be strictly limited in accordance with clauses 4 & 5 of these Terms. Where The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia is or might be deemed to be a manufacturer then the The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia Standard Warranty applies for the period applicable to specific Products. Details of the The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia Standard Warranty and the schedule of periods applicable are available upon request from The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia by email

25. Credit Information

The Customer irrevocably authorises The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia and its servants and agents to make such enquiries from time to time as The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia may deem necessary to obtain information and/or to investigate the creditworthiness of the Customer including enquiries with persons nominated as trade references, bankers of the Customer, any other credit provider, any credit reporting agency, any land titles office, the ASIC, ITSA and/or any similar body and/or related information service [“the Sources”] and including personal credit and consumer credit information and any property, business and/or solvency information. The Customer by this clause irrevocably authorises the Sources to disclose anything about the Customer which is in the Sources’ possession and the Customer agrees that The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia may disclose any information it has about the Customer to any interested person (subject only to any obligations The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia may have under the Privacy Act 1988 (Cth).

26. Notice

The Customer agrees that it shall be deemed to have notice of any change to these Terms immediately any change is adopted by The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia and whether or not the Customer has actual notice thereof. The Customer shall be bound by any terms and conditions of trade which may be adopted by The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia immediately they are so adopted and notwithstanding any other purported or pre-existing terms and conditions which might otherwise have applied.

27. Our Products

27.1. Product may vary from their pictures. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a display of the colours accurately reflects the colour of the products. Your product may vary from those images, we offer a sample service to avoid dissapointment.
27.2. Product packaging may vary. The packaging of the product may vary from that shown on images on our website.
27.3. Make sure your measurements are accurate. If we are making the product to measurements you have given us you are responsible for ensuring that these measurements are correct. You can find information and tips on how to measure on our website or by contacting us.

28. Project Management

Mr Wet Wall Australia does not provide Project Management services, the scope of such work is determined strictly between the customer and the respective sub-/contractor. Mr Wet Wall Australia may arrange for these sub-/contractors to quote Mr Wet Wall Australia for the customer, but takes no responsibility for any work undertaken by these or any other contractors, product placement and selection must be specified by the customer prior to installation and confirmed in writing.

We do not accept any liability to any individuals for the information or service which is provided with the quote or incorporated into the works package. No responsibility is taken for any information or services that may appear on any linked websites. Mr Wet Wall Australia takes no responsibility for, and will not be liable for and defects that may arise from workmanship of sub-/contractors.

29. Sub-Contractors

Unless agreed otherwise in writing, sub-contractors accept full responsibility for the works they undertake, they must at all times follow the BCA and manufacturer’s instructions. They must provide a minimum of 12 warranty on workmanship.

30. Claims Procedure

30.1 Nothing in these terms and conditions excludes or modifies any right or remedy, or any guarantee or condition, implied or imposed by any legislation which cannot lawfully be excluded or limited. This may include Non-Excludable Conditions which protect the purchasers products or services in certain circumstances.
30.2 Subject to Condition 30.1 your right to claim damages against us shall be extinguished unless you comply with the claims procedure under this condition 30.
30.3 If you believe we are liable to you, you must: a) immediately contact us; and b) send written notice of your claim (Claim Notice) to us within 14 days of the date that the cause of action giving rise to the claim arose (Notice Period). 30.4 You will remain liable to pay all amounts we charge you in respect of the products and other services, notwithstanding any Claim Notice.
30.5 Subject to Condition 30.1, if we do not receive a Claim Notice from you within the Notice Period, we will have no liability to you in respect of such claim.
30.6 Subject to Condition 30.1, even if you serve a Claim Notice on us within the Notice Period, we will have no liability to you in respect of such claim unless you commence legal proceedings against us within 6 months of delivery of the shipment or where the shipment is undelivered, the date for delivery of the shipment requested by you in the applicable consignment note.

Conditions of Quotation

1. All prices quoted are subject to rise and fall in accordance with The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia’s current suppliers’recommended prices or Government levied increase without notice.
2. If acceptance of the quotation exceeds thirty (30) days, quoted prices will need to be reconfirmed.
3. Storage of any goods for a period of time may incur holding costs.
4. An invoice will be raised on receipt of all goods into The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia stock unless prior arrangement has been made with management.
5. Prices offered are quoted on the basis of the total range of product being offered. Any product deletion or amendment may require requoting of this project.
6. The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia has relied on the accuracy and completeness of the documents/information provided by the Customer when preparing this quotation for the required supply quantities. The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia cannot be held liable for any omissions in supply quantities due to inaccurate or incomplete documentation/information. The Customer must inspect this quotation to ensure the quoted supply quantities comply with requirements.
7. This quotation incorporates by reference our standard Terms and Conditions of Trade, which form part of all trading with The Australian Wet Wall Company P/L. T/As Mr Wet Wall Australia. This quotation does not include GST (unless otherwise expressly included in writing). By accepting this quotation you agree to pay the agreed prices and consideration as adjusted in accordance with ACCC guidelines to take into account GST.

​Should you have any questions on the terms set above please do not hesitate to contact us on info@mrwetwall.com